FAQ

Looking for answers? Here are our frequently asked questions with responses from us! 

Can't find what you're looking for? Feel free to search our site below!

What is a tune-up?

A tune-up is a 22 point inspection with state of the art diagnostic equipment to measure the output and efficiency of the unit. We also clean the indoor and outdoor coils to minimize buildup and maximize the life of your compressor. Routine maintenance to your HVAC unit can improve its lifespan by up to 50%!

What is a service contract?

A service contract is essentially 2 tune-ups per year with loads of extra perks!

Extra benefits include

-priority scheduling

-no additional charge for EMERGENCIES (no your pet snake does not count, but a newborn does)

-10% off future repairs

-extended warranty

What is your service area?

Click here to be redirected to the services page. If you scroll down, you will see a picture of North Carolina with counties that we service highlighted. For any additional questions, please call us!

What are your hours?

Our hours are Monday- Friday 7:30 AM- 5 PM

If your AC is completely out and you have a special need for it, we offer 24-7 emergency service no matter what day it is with an on call technician.

Our hours are Monday- Friday 7:30 AM- 5 PM

If your AC is completely out and you have a special need for it, we offer 24-7 emergency service no matter what day it is with an on call technician.

Can I get it fixed same day?

If your AC has gone out completely and you call before lunch time, we are usually able to get to it that day. The best way to know you will get scheduled first is to sign up for a maintenance contract!

How do I apply for financing?

We use third-party lenders Green Sky and Fortiva. Click either one below to see if you qualify!

Free Installation Estimates!
Looking for help in Eastern NC?
 Call Now:   919-588-8015

Welcome To Comfort Shield HVAC 

Email Us At : comfortshieldhvac@gmail.com

Or Give Us A Call At 919-588-8015

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Comfort Shield HVAC
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